Communication

• 1How many of your employees average one or more hours a day away from the firm’s central location, such as on sales calls, making deliveries, working at job sites, telecommuting, etc.? (Divided by all employees)
• 2How many of them carry cell phones, or similar mobile communications devices, when they are out-of-the-office?
• 3Do you typically provide ALL, SOME or NONE of those out-of-the-office employees with such a device?
• 4Does the business directly pay the charges incurred when employees use those devices; reimburse employees a flat amount monthly; reimburse employees for documented business use; or not pay for their use?
• 5When you try to reach employees out-of-the-office, do you usually text them, call them, or send an e-mail?
• 6Do you, personally, typically carry a cell phone or similar mobile communications device?
• 6aWould you describe that device as a smartphone, such as an I-Phone, Blackberry or Droid?
• 6bADoes your smartphone have apps that let you check your e-mail?
• 6bBDoes your smartphone have apps that let you check new or current events?
• 6bCDoes your smartphone have apps that let you check directions, locations, maps?
• 6bDDoes your smartphone have apps that let you check finance or stock market?
• 6bEDoes your smartphone have apps that let you check favorite a supplier or suppliers?
• 6bFDoes your smartphone have apps that let you check facebook/social media?
• 7About how many times on an average DAY do you send texts for business purposes? An estimate is fine.
• 8About how many times on an average DAY do you make phone calls for business purposes on your mobile communications device? An estimate is fine.
• 9Do you personally use a computer in your business?Top 100 question
• 10When you are in the office, do you leave your computer “on” all day?
• 11Which best describes the number of hours on a typical work day that you spend working on your computer for ANY business purpose?
• 12Which best describes the number of hours on a typical work day that you spend working ON THE INTERNET?
• 13Is the amount of SPAM you receive on your computer a real hassle, an annoyance, a minor annoyance, or don’t you even notice it?
• 14ADoes your business use regular U.S. mail to advertise or communicate with customers?
• 14BDoes your business use regular U.S. mail to send checks and/or make payments?
• 14CDoes your business use regular U.S. mail to order goods/services?
• 14DDoes your business use regular U.S. mail to receive payments?
• 14EDoes your business use regular U.S. mail to send documents, such as contracts?
• 15Over the next three years, do you expect that the amount of regular mail your business sends will:?
• 16Do you personally sort the mail your business receives or does someone else do that for you? Is that most of the time or all of the time?

Volume 12, Issue 8, 2012
ISSN -

WIlliam J. Dennis, Jr.
NFIB Research Foundation