Liability
Liability, Volume 2, Issue 2, 2002
Executive Summary
Liability, Volume 2, Issue 2, 2002
Sixteen (16) percent of small-business owners are “very” concerned and another 31 percent are “somewhat” concerned that they will be defendants in a liability suit in the next few years. The primary reasons for their fear are the vulnerability of their industry to suits, they can be dragged into suits in which they have little or no responsibility, and suits occur frequently. However, 36 percent are “not too” concerned and 17 percent are “not at all” concerned. Those not concerned cite steps they have taken to minimize a suit and the belief that a suit is only a remote possibility.
Eleven (11) percent of small-business owners were defendants in a liability suit during the past five years. The incidence is virtually identical to that reported by a similar sample of owners in 1995. There effectively has been no change in the frequency of liability suits filed against small businesses, at least in the last decade.
The most common types of liability suits filed against small businesses are product or professional liability and personal injury, i.e., premise liability. A customer is the most likely person to bring the suit.
Most cases do not go to court. By a 9 to 1 margin, they are settled before trial. However, many small-business owners are disappointed. About half feel that they are pushed into settlement by their insurer when they would prefer to fight.
Fourteen (14) percent of those not sued have received a credible threat of a liability suit over the last five years. The nature of the case threatened and the position of people threatening them are similar to those filing suit. The exception is premise liability where suits are filed with much greater frequency than are threats made. In total, nearly one-quarter of small employers in the last five years have either been sued or credibility threatened with a liability suit.
Over 20 percent report that they spend more time on liability problems and potential liability problems than such vital business activities as introducing new technologies or processes, evaluating changes in employee wages and benefits, obtaining or repaying business loans, evaluating the competition or looking for ways to cut costs.
Most small businessmen and women take multiple steps to protect themselves against the consequences of a liability suit. Among the most common are educating employees about ways to prevent a suit, checking with insurance agents or brokers about the adequacy of insurance, and seeking legal advice. Less common are changing products, services or operations to limit exposure or to withhold them for fear of a suit.
Just 3 percent of small-business owners have filed a liability suit against someone else in the last five years, practically the same percentage who said they did so in a 1995 poll. Small businessmen and women are about four times as likely to be defendants in a liability suit as a plaintiff.
Small employers believe that liability law tilts in favor of plaintiffs. Fifty-eight (58) percent claim that the law leans toward those suing others; 5 percent claim it leans toward those being sued – an 11 to 1 ratio. Just 21 percent believe the law is balanced between the interests of plaintiffs and defendants. Sixteen (16) percent don’t know.
• Small-business owners located in states having a more positive climate for conduct of liability suits experience fewer suits both as a defendant and as a plaintiff.
About this poll

Volume 2, Issue 2, 2002
ISSN 1534-8326
William J. Dennis, Jr.
NFIB Research Foundation
Questions in This Poll
34 questions. Select a question to see its response table.
- Within the last five years, has the business or you as the responsible person for the business been sued in a LIABILITY case? Top 100
- Within the last five years, has anyone made a credible threat to bring a LIABILITY suit against the business or you as the person responsible for the business? Top 100
- Within the last five years, have you as the person responsible for the business or the business filed a LIABILITY suit against another party? Top 100
- How concerned are you that in the next few years, your business or you as the responsible person for the business might be sued in a liability case? Are you very concerned, somewhat concerned, not too concerned or not at all concerned?
- Which BEST describes the reason you are concerned about the possibility of a liability suit?
- Which BEST describes the reason you are not concerned about the possibility of a liability suit?
- Do you believe that the liability laws properly balance the interest of those who sue others and those who defend themselves in a liability suit?
- Which side does the law favor? Do you feel that way strongly or not strongly?
- (time allocation compared to liability) Introducing new technologies or processes into your business
- (time allocation compared to liability) Evaluating possible changes in employee wages or benefits
- (time allocation compared to liability) Obtaining or repaying business loans
- (time allocation compared to liability) Evaluating competitors
- (time allocation compared to liability) Looking for ways to cut costs
- How many times in the last five years?
- Who sued you? Was it a:?
- What kind of liability suit was it?
- Was it a so-called “class action” suit, i.e., a suit brought by several people together against you?
- Were you the only business sued or were there other businesses also sued in the case?
- Did the case go to court? Was it settled out of court? Or, is it still pending?
- Did you want to settle or did the insurance company push you into settling?
- Were you very satisfied, somewhat satisfied, not too satisfied, or not at all satisfied with the outcome?
- Did you have insurance to help cover the cost of the suit?
- Excluding any amount your insurance paid, what (was/has been) the total cost of the suit to you?
- How many times?
- Who threatened you? Was it a:?
- What kind of liability suit was threatened?
- How much has the threatened suit cost you out-of-pocket to this point?
- (liability-related actions) Sought legal advice on how to protect yourself or your business from a liability suit
- (liability-related actions) Changed operations, products, or services to limit your exposure to liability suits
- (liability-related actions) Educated or talked to your employees about ways to avoid liability suits
- (liability-related actions) Sought legal advice on how to bring a liability suit against a party
- (liability-related actions) Withheld or failed to develop or market products or services to limit your exposure to liability suits
- (liability-related actions) Talked to an insurance agent or broker about the adequacy of your liability coverage
- Within the last two years, has an insurance company providing you liability coverage of any kind stopped selling liability insurance?
New Quick Search
Download the Full Report
PDF, 29 pages, 296 KB